N2 Clinic Hotel Chinzanso Tokyo (hereinafter referred to as “our clinic”) has established the following information protection policy and strives to appropriately protect personal information so that all users can utilize our services with peace of mind.

Collection of Personal Information

When users utilize our services, we collect personal information such as name, date of birth, address, telephone number, email address.

Purpose of Collecting and Using Personal Information

Our hospital collects and uses personal information for the following purposes:

・To provide and operate our clinic's services
・To respond to inquiries from users (including identity verification)
・To send emails regarding updates to services users are using, campaigns, and information about other services provided by our clinic
・To contact users as necessary for maintenance, important announcements, etc.
・For purposes incidental to the above purposes of use

Change in Purpose of Use

Our clinic will change the purpose of use of personal information only when it is reasonably deemed to be related to the original purpose.
In the event of a change in purpose of use, the new purpose will be published on this website.

Provision of Personal Information to Third Parties

Our clinic will not provide users' personal information to third parties without the user's consent. However, this does not apply in the following cases:
・When required to provide information by relevant authorities pursuant to laws, regulations, or similar requirements
・When disclosing results (statistical information) based on analysis of users' personal information and usage patterns of various services, provided such information does not contain any personally identifiable information

Furthermore, solely when consent has been obtained, and due to the nature of the service, we may provide collected personal information to third parties to whom the individual has consented.

Disclosure of Personal Information

When requested by an individual to disclose their personal information, our clinic will disclose it to the individual without delay. However, if disclosure would fall under any of the following categories, we may withhold all or part of the information. Should we decide not to disclose, we will notify the individual of this decision without delay. Please note that a fee of ¥1,000 per request will be charged for disclosing personal information.

・If there is a risk of harming the life, body, property, or other rights and interests of the individual or a third party
・If there is a risk of causing significant hindrance to the proper execution of our clinic's operations
・If it would otherwise violate laws or regulations
・Notwithstanding the preceding provisions, information other than personal information, such as history information and characteristic information, will not be disclosed in principle.

Correction and Deletion of Personal Information

Users may request the correction, addition, or deletion (hereinafter referred to as “correction, etc.”) of their personal information held by our clinic through the procedures established by our clinic, if they believe such information is incorrect. Upon receiving a request as described in the preceding paragraph and determining that it should be honored, our clinic shall promptly carry out the correction, etc. of the relevant personal information. Our Clinic shall promptly notify the user when it has made corrections, etc. based on the preceding paragraph, or when it has decided not to make corrections, etc.

Changes to the Privacy Policy

The contents of this policy may be revised in the future for the purpose of appropriately protecting personal information.

Contact Information

For inquiries regarding this policy, please contact the following office.

N2 Clinic Hotel Chinzanso Tokyo
Address: 3F Lobby Floor, Hotel Chinzanso Tokyo, 2-10-8 Sekiguchi, Bunkyo-ku, Tokyo 112-8680
Phone Number: 03-3943-0022